Terms of Service
Welcome to The Cornfield Retreat, offering two rooms in Kolkata. By using our website and services, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please refrain from using our services.
1. Definitions
- “Client,” “You,” “Your”: Refers to you, the individual accessing this website and accepting the terms and conditions.
- “The Company,” “Ourselves,” “We,” “Our,” “Us”: Refers to The Cornfield Retreat.
- “Party,” “Parties”: Refers to both the Client and The Company, or either the Client or The Company.
- “Website”: Refers to The Cornfield Retreat’s website located at https://www.kolkatahomestay.com.
2. Booking and Reservations
2.1 Booking Confirmation
- Reservations are confirmed upon receipt of payment or deposit as specified during the booking process.
2.2 Payment Terms
- All payments must be made 100% in advance via Bank transfer, UPI, Debit, or Credit Cards. Cash and on-the-spot payments are not accepted.
2.3 Cancellation Policy
- Full Refund (30 Days Before Check-In):
Guests will receive a full refund if the cancellation is made at least 30 days before the check-in date. - Full Refund (24-Hour Grace Period):
Guests will also receive a full refund if the cancellation occurs within 24 hours of booking, provided the cancellation is made at least 14 days before the check-in date. - Partial Refund (7–30 Days Before Check-In):
If a cancellation is made between 7 and 30 days before check-in, guests will receive a 50% refund for all nights. - No Refund (Less Than 7 Days Before Check-In):
Cancellations made less than 7 days before the check-in date will not be eligible for a refund, and 100% of the booking amount will be charged.
2.4 Modification of Dates of Booking
- Modifications are subject to availability and may incur additional charges.
3. Check-In and Check-Out
3.1 Check-In Time
- Check-in is available from 12 PM onwards.
3.2 Check-Out Time
- Check-out time is by 11 AM. Late check-out requests are subject to availability and may incur additional charges.
4. Guest Responsibilities
4.1 Conduct
- Guests are expected to maintain respectful and considerate behavior. Parties, loud music, or disruptive behavior are not allowed.
4.2 Damage and Loss
- Guests are responsible for any damage to or loss of property during their stay. Charges for repairs or replacements will be billed accordingly.
4.3 Smoking Policy
- Smoking is not permitted inside the rooms. Designated smoking areas are provided.
5. Amenities and Services
5.1 Included Amenities
- The suite includes amenities such as high-speed WiFi, LED/LCD TV with HD satellite channels, air-conditioning, and more as detailed on several pages on our website.
5.2 Additional Services
- Some services, like air-conditioning, may incur additional charges. Details are provided at the time of booking and on the listing pages themselves.
6. Payments Policy
- All payments are required in advance. Accepted payment methods include Bank Transfers, UPI, Debit, and Credit Cards. Any refunds will also be processed in the same manner. Cash payments are not preferred.
7. Cookies and Privacy
7.1 Cookies
- We use cookies on our website to enhance user experience. By using our website, you consent to our use of cookies as described in our Privacy Policy.
7.2 Privacy Policy
- Personal information collected during booking is handled according to our Privacy Policy, which is available on our website.
8. Intellectual Property
8.1 License
- The Cornfield Retreat and/or its licensors own the intellectual property rights for all material on our website. You may view and print pages for personal use only. Unauthorized use, including republishing, selling, or redistributing our material, is prohibited.
9. Hyperlinking and Iframes
9.1 Hyperlinking
- Approved organizations may link to our website using our corporate name or URL. Unauthorized use of The Cornfield Retreat’s logo or other artwork is prohibited without a trademark license agreement.
9.2 Iframes
- Creating frames around our web pages or altering the visual presentation of our website without prior approval is not permitted.
10. Liability and Disclaimer
10.1 Content Liability
- We are not responsible for content on external websites linking to or from our website. You agree to indemnify us against claims arising from your website.
10.2 Disclaimer
- To the maximum extent permitted by law, we exclude all representations, warranties, and conditions relating to our website and its use. We are not liable for any loss or damage arising from the use of our website.
11. Reservation of Rights
- We reserve the right to amend these terms and conditions and our linking policy at any time. Requests to remove links will be considered but are not guaranteed.
12. Contact Information
For any inquiries or concerns, please contact us at:
- Phone: +91 9830 555 145
- Email: bookings AT kolkatahomestay.com
- Address: Ground Floor 8/1C, Cornfield Rd, Ekdalia, Ballygunge, Kolkata, West Bengal 700 019
13. Governing Law
- These Terms are governed by the laws of [insert jurisdiction]. Any disputes will be subject to the exclusive jurisdiction of the courts in South 24 Parganas / Kolkata.